We reserve the right to cancel your order if you fail to follow our policies. Purchasing from us means you read, understood and agreed to our policies. If your package was damaged during transit a claim needs to be filed with the carrier. You must keep the box and all packing material for the carrier to inspect. You must pay within 3 days after placing your order.
We are committed to providing each customer with the highest standard of customer service. All items must be in the exact same condition as we sent them and in original unopened boxes. All internal packing materials, instruction manuals and all additional items and accessories must also be included and in the original condition. We will replace the reported items with new ones. Make sure we authorized your return.
Any item that does not meet the above conditions is not eligible for a return. Access 1 Alarm & Audio is a Cleveland, Ohio-based company with a retail storefront.We are an authorized Directed Electronics Diamond Dealer employing MECP Certified Technicians. Specializing in mobile electronics, we offer our clientele quality products from Alpine, Audiovox, Avital, Clarion, Jensen, Kenwood, Kicker, Metra, NAV-TV, Powerbass, Python, Sony, Viper and more. Our expert staff ensures that our listings are accurate and that you're getting the best price possible. All watermarked images and text is the exclusive intellectual property of Access 1 Alarm and Audio.